// Customer service

Answering the same questions over and over? What if your website and phone did that?

A chatbot on your website or an AI phone assistant answers from your own knowledge, even after hours. Doesn't it know? Then the conversation goes to a person, with the question attached.

// What it answers

Which questions do you get most often?

These are the questions a chatbot or AI phone assistant takes over most often. Recognise one? Then that's the place to start.

  • Where is my order?

    It looks up the order and its status and answers right away. Even at eleven at night.

  • Practical questions

    Opening hours, delivery time, returns, payment. The questions that come back every day.

  • Questions about your product

    From your own manuals and website. Nothing made up, only what you provided.

  • Appointments and callbacks

    The AI phone assistant picks up, schedules an appointment or notes a callback request for your team.

// Trust

What if it doesn't know the answer?

Then it says so honestly and hands the conversation to an employee, with the question attached. It only reads what you provide and makes nothing up. Together we agree up front what it does and doesn't answer, and what is kept from a conversation.

Does

  • Answers from your knowledge
  • Says "I don't know" honestly
  • Hands over to a person

Never

  • Makes up answers
  • Knowledge from outside your sources
  • Keeps data without agreement

Calculate what those questions cost you

Dial in how many questions you answer per week. You'll see right away what that costs per year and, more importantly, how much time you can save!

Customer questions per week

50 questions

Minutes per answer

10 min

How many people do this work

1 person

Hourly rate of whoever answers now

50 euro

Possible savings per year:

€ 13.400 per year

That's 268 hours your team gets back.

Example based on 46 working weeks per year. We assume the software takes over 70% of this work. Indicative only, no rights can be derived from it.

// How it works

In 3 steps, time for yourself again

  1. 1

    You point out what you want to automate

    You show us which questions keep coming back and which knowledge it may use. We write along.

  2. 2

    We build what we agreed

    We build the chatbot or AI phone assistant and test it with your questions. If it doesn't match what we agreed, we keep working until it does, at no extra cost.

  3. 3

    Live once you sign off

    It only goes live once you sign off. Want to manage it yourself? That's possible. Just let us know, then we take that into account.

Trusted by

Logo of NNEKLogo of RTL NederlandLogo of Universiteit LeidenLogo of PepsiCo (Cruesli)Logo of KNOVLogo of ToppointLogo of De VereendeLogo of Cuba Travel Network

// FAQ

Frequently asked questions

That depends on how much knowledge it needs and whether it connects to your systems. You receive a quote after an intake.

Pascal Rieder on the phone at his desk

Which questions do you want off your plate?

Send us the five questions you get most often. We'll tell you what a chatbot or AI phone assistant does with them and what it costs. One conversation, no obligations.

Contact